Growing OHWB Case Studies: hearing from Network Members

Using OHWB data to design new multi-professional services that support and retain staff with the menopause at London North West Healthcare Trust

OHWB and workforce data in the London North West Healthcare Trust identified a steady rise in the number of female staff being referred to OHWB services with menopausal symptoms. In extreme cases, female staff were also leaving the workforce in their 40s and 50s, citing that they were unable to manage and continue to work while in menopause. With 40% of the Trust’s female workforce over 50 years of age, the impact on staff retention and ability to work was a significant issue.

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Developing all employees and managers in health and wellbeing at Manchester University NHS Foundation Trust

The Employee health and wellbeing (EHW) service at Manchester University NHS Foundation Trust (MFT) is working to create a culture that enables open and honest conversations around mental and physical health. It has developed a comprehensive training package for staff and managers to develop their skills and confidence in health and wellbeing, which acts as an enabler to this cultural change and helps to raise awareness of the wide range of services available to support them. There are a wide range of courses available, including decompressing after a critical/traumatic incident in the workplace, mental health conversation training and a new dedicated health and wellbeing leadership course.

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Driving up service quality by using the Safe Effective Quality Occupational Health Service (SEQOHS) accreditation across Network Members in the North East and North Cumbria (NENC) ICS

The North East and North Cumbria (NENC) ICS recognised the need to improve the quality of future OH services in four of its provider trusts through achievement of the national SEQOHS accreditation. A key objective of their programme was to improve communication and collaboration between the trusts and in turn enable the standardisation of best OHWB practice across the region.

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Providing occupational health services for GPs and their staff in Leicester and Leicestershire

University Hospitals of Leicester NHS Trust (UHL) has been providing an OH service for GPs in Leicestershire for 20 years. This was a pioneering approach at the time and is still in the vanguard of innovative OHWB service provision. From the outset, one of the key drivers has been to provide GPs and practice staff with the same access to OH services as staff working in larger NHS organisations.

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Network Members in North London develop a collaborative Occupational Health shared service

As the North West London ICS began to take shape, the four acute, two community and one mental health trust within the ICS, with support from the NW London Clinical Commissioning Group (CCG), identified that their staff would be best served by a single OH provision. This model also had potential for the 360 GP practices in the area and eight local authorities to join in the future.

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Network Members in Hampshire and Isle of Wight develop collaborative approach to delivering OHWB services

Working across one of the biggest ICSs in England, OHWB leaders in Hampshire and Isle of Wight (HIOW) saw the opportunity to expand their programme of strategic and operational development that had been launched to respond to the NHS People Plan, to include Growing OHWB services. The groundwork was already in place, thanks to a strong history of local NHS organisations working together collaboratively and existing trusted strategic relationships. 

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Network Members across North Central London ICS are developing a consolidated occupational health service

 In 2019, North Central London Integrated Care System (NCL ICS) set itself an ambition of establishing a single, consolidated, clinically excellent OH service that consistently delivers high-quality, cost-effective services to all NHS staff working across the ICS.

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Using the NHS Health and Wellbeing Framework to strategically develop organisational OHWB strategy and priorities at East Lancashire Hospitals NHS Trust

East Lancashire Hospitals recognises that caring for colleagues is essential to pass that care onto their patients. They used the NHS Health and Wellbeing Framework to create a clear and holistic action plan for improvement and investment, underpinned by a needs-driven and holistic evidence base that supports their employees to feel well, happy, and healthy through high-quality OHWB support for all.

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Network Member Cambridge University Hospital is currently developing an OHWB brand and a proactive, preventative approach. 

Occupational health services at Cambridge University Hospitals NHS Foundation Trust (CUH) are on a long-term journey to ensure services provide not just services at point of need, but also pre-empt staff needs in a proactive and preventative way. This underpins the way the whole service operates.

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